Simultaneously record all voice, screen, and camera data in your call center to create 100% provable, BRSA (BDDK) and GDPR (KVKK) compliant digital archives.
Analyze your video and screen recordings in seconds with AI. Automatically detect compliance violations, sensitive data, and agent sentiment.
Measure customer interactions with customizable evaluation forms and tagging structures, and objectively boost your teams' performance.
Ensure end-to-end protection and full accountability under GDPR and banking standards by masking sensitive data and auditing every action in the system.
Eliminate operational blind spots by transforming complex data into strategic decisions through AI metrics, transcription, and trend analysis.
Regardless of the infrastructure you use; SimpleTouch works perfectly with all your CRM, ERP and web-based business software. By directly associating your critical financial processes and operational steps with digital records; We turn the audio, screen and camera data into a single meaningful data set.
Thanks to our platform independent architecture, it can have artificial intelligence-supported control power without the need to change your existing systems; You can make every moment of your operations transparent, safe and verifiable.
Without the need to replace your current systems, you can harness the power of AI-assisted auditing—keeping every moment of your operations transparent, secure, and fully verified.
