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CCX 550

CCX 500 is a candidate to be a “office standard” in the new generation CCX phone family. With a 5-inch color touch screen, Bluetooth and Android 9 supported performance, this phone takes the sound quality even further. You can choose a handset phone or use it with your favorite headset with the new, modern “hands-free” model.
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Details

Poly CCX 500: Mid-class touch business phone

The Poly CCX 500 is a powerful and easy-to-use desk phone with a 5-inch color touchscreen that sets modern office standards. You can increase your freedom of work by choosing the “hands-free” model, either with the traditional handset or with your favorite headphones.

Main features highlighted

  • Advanced screen: 5-inch multi-touch color LCD display (720 x 1280).
  • Superior sound quality: Crystal clear conversations with Poly HD Voice and NoiseBlock AI technology.
  • Flexible connection: Integrated Bluetooth 4.2 and two USB ports (1x Type A, 1x Type C).
  • Software support: Android 9-based performance; Microsoft Teams or Open SIP options.
  • Ergonomic design: Adjustable base height and stylish, modern appearance.

Technicial Specifications

Sound and noise canceling

With Poly Acoustic Fence and Acoustic Clarity technologies, distracting sounds are filtered out. With a wide frequency range of 100 Hz-20 kHz, you can hear every word in its most natural form.

Connection and compatibility

  • Special RJ-9 headphone jack.
  • Wireless/wired headset support via Bluetooth and USB.
  • Gigabit Ethernet (10/100/1000Base-TX) with dual ports.
  • Hearing aid-compatible (HAC) handset structure.

Security and Management

TLS, SRTP media encryption and 802.1x authentication are supported for enterprise-grade security. For IT teams, installation with HTTPS secure and centralized management tools is quite simple.

Physical properties and box content

Feature Detail
operating temperature 0 to 40°C
Power POE (class 0) or external AC/DC adapter (optional)
Dimensions (hooked) 17.8 cm x 21.6 cm x 5.2 cm
Box contents Console, CAT-5E network cable, table stand and installation guide.

Product Models

  • 2200-49720-025: CCX 500 (Hooked, Open SIP)
  • 2200-49710-025: CCX 500 (Handless, Open SIP)
  • 2200-49720-019: CCX 500 (Hooked, Microsoft Teams)
  • 2200-49710-019: CCX 500 (Handless, Microsoft Teams)